• Prior to 9/11, what were the telecom services that were available to customers in the World Trade Center. Voice, Data, Video, Wireless, satellite, etc.

• How many business were served?

• What telephone companies provided these services? i.e., telephone lines – video –broadband-data networks (collocation) line sharing – number portability and other complex features.

• How sophisticated were the telecom networks and the telecom centers, i.e. ESS – others?

• What revenues were telcos recovering from these services?

• What was lost in dollar amounts in facilities and who lost what? Telcos - others.

• Where did customers move to at first?

• What were the types of facilities that were provided by telcos and in what period of time? What regulatory and technical issues were encountered? Who set the service restoration priorities?

• Now, where are these customers? Are they still in business?

• What is the dislocation like and what has been the telcos response to previously held telephone numbers by their clients?

• In a new location, what is the current demand for telco services? By whom and for what?

• During the disaster and in the immediate aftermath, what was the role of the telephone companies and what is their role today?

• During the disaster, what was the role of government, City, State and the Public Utility Commission? Were there telecom priorities and what was the criteria?

• What role was played by wireless telephony and e-mails?

• The reconstruction period

• Regarding telecom, what did the insurance companies provide?

• Federal grants, State and City government.

• The future

• Regarding telecom for the World Trade Center of tomorrow, what are going to be the telecom requirements? Will telecom companies do the analysis and the engineering? What policies will telco consider, i.e. collocation – line sharing – number portability- new technology – telecom priorities for security systems – for government officialdom – and customer needs?

• Are Universities like Columbia, NYU and others willing to participate in planning the future?

Telecommunications Report Article

Order This Special KMB Video Issue Here

Produced, directed and published by KMB Associates with exclusive distribution rights		Mike Beilis, Executive Producer & Moderator 3882 Belle Vista Dr. E. St. Pete Beach, Florida 33706 727/367-2444